Private Case Study

I'm glad you're interested in this project. However, due to Non-Disclosure Agreement (NDA) constraints, the details of this case study are currently private.

If you'd like to learn more about this project, please feel free to contact me directly. I'd be more than happy to provide more information upon request.

Thank you for your understanding.

Contact meClose
Home
PROJECTS
Articles
ABOUT ME
PROJECTS
ENTERPRISE SaaS • 2025

TASK MANAGER REDESIGN

Service design research revealed task management as a critical friction point. Led the redesign to eliminate workarounds, enable workload visibility, and create foundation for automation.
B2B2C Insurance • 2023

BUNDLE QUOTE & BIND EXPERIENCE

Built a motor insurance quote experience from scratch to meet partner demand, applying choice architecture to simplify complex bundle decisions.
B2B2C Insurance • 2022

INSURANCE ENTRY 
EXPERIENCE

Research revealed trust and clarity as key conversion barriers. Redesigned the entry experience to address legitimacy concerns and make coverage value immediately clear.
🔒 PRIVATE CASE STUDY

AGENT LISTING MANAGEMENT TOOL

An accommodation platform back-end: CRM datatables, record detail pages & product catalogue
Medium article (EXTERNAL LINK)
ACADEMIC CASE STUDY • 2020

TOGETHR

A collaborative community building neighborhood app  
Medium article (EXTERNAL LINK)
ACADEMIC CASE STUDY • 2020

PARTY SAFE

A harm reduction app for recreational drug users
David Morales - Senior Product Designer