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Improving the user experience in physical stores with App Clips

In this article, I explore possibilities on how to improve in-moment experiences converging physical and online shopping.

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The importance of UX for digital insurances

In this article, I analyse the current situation in the digital insurance industry and how UX teams can contribute insurers to succeed.

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Good practices in the intervention on Female Genital Mutilation

A report delivered after 7 months of research for a non-profit organization. (Only in Spanish)