Tikkie app

Adding a new feature
CLIENT:  
Academic project
TOOLS:  
Sketch
METHODS:
User Interview, A/B Testing, User flow, Wireframes, Jobs-to-be-Done (JTBD)
PROJECT TIME:
1 week
TEAM:
David Morales
MY ROLE:
UX designer, UI designer

PROJECT OVERVIEW

THE CONTEXT:

This process started with an interview trying to understand my stakeholder's pain points and the context when he uses the app.

THE CHALLENGE:

After our first meeting I could identify the JTBD and the main pain points:

JTBD:

  • The main JTBD is to facilitate the process of paying a shared bill
  • The functional aspect is to let your friends know how much money they owe you.
  • The emotional/personal job is to be sure that you got back the money that you paid for them.
  • The emotional/social job is to enjoy the moment without having to worry about the bill.

Pain points:

  • Not having an organized payment page
  • Not knowing what is paid and what is pending
  • No option to delete all paid tikkies at once

THE SOLUTION:

For each pain point I designed a solution:

  • To organize the payments I decided to modify the homepage by dividing tikkies between paid and pending and incorporating in the top menu the two options to navigate between them.
  • For an singular tikke screen I decided to change the sentence "1 out of 3 confirmed"  for "1 out of 3 paid" making easier to understand for our users. In this screen, in order to make possible keep track of the people that paid you a tikkie and who is still pending I divided it by users making clear which person already paid and for those "Pending" to paid that tikkie I made possible to send a reminder tikkie by wassap incorporating a whatsapp icon.
  • To incorporate the "delete all" option I decided to keep the simplicity of the app and I used the floating action button (FAB) in the paid tikkies screen to do it.